•Issue Summary
Cloud Edition/ Myriad /Halo IP phones support voice mail feature which can help caller to receive messages when callee is not available.
This FAQ shares the detailed steps to set up the voice mail feature of ALE phones
•Possible Causes
•How to Resolve
Cloud Edition Phone :
Phone Web UI path:
Account -> Advanced -> Voice Mail Number:
Phone LCD path:
There are no settings on LCD side to configure the Voice Mail Number, and you need to configure the voice mail number on wed UI before using this feature, but you can also dial the Voice Mail Number directly to access the voice mail.
Myriad Phone:
Phone Web UI path:
Account -> Advanced -> Voice Mail Number:
Phone LCD path:
Menu -> Voicemail -> Set Voicemail Number
You can also dial the Voice Mail Number directly to access the voice mail.
Phone Web UI path:
Line -> SIP -> Basic Settings -> Voice Message Number
Phone LCD path:
Press the Voicemail hard key -> Select Line, press OK -> Voice Mail(Enabled) -> Number
•More
If still any issue you meet, please feel free to contact ALE support team for further support at support.alesip@al-enterprise.com.
•Supported Models
8008 CE/8008G CE/8018 CE/8058S CE/8068S CE/8078S CE/H2 /H2 P/M3 /M5 /M7
•Firmware Version
All version