•Issue Summary
Users can customize programmable keys on the phone to access usually used functions like BLF, Speed dial etc. This FAQ shares the method to quick set up a programmable key with Speed dial and BLF.
•Possible Causes
•How to Resolve
Cloud Edition Phone:
1.Press the right navigation key and switch to Program Key
2.Select one key and long press it for 2 seconds, then you will see the Type option, default value is “N/A”
3.Press “Type”, then all supported type will list automatically
4.For “Speed Dial”, select it in the type list, then press “OK” key and then fill in the corresponding information needed, the “Value” is the number you need to do speed dial.
5.For “BLF”, select it in the type list, then press “OK” key and then fill in the corresponding information needed, the “Value” is the extension you need to modify, the “Extension” is the pickup code used to pick up a call if needed.
6.Press “OK” key to save the configuration.
Myriad Phone:
1.Select one key and long press it for 2 seconds, then you will see the Key Type option, default value is “Undefined”
2.Press the Right or Left navigation key to switch the Key Type to the one you need like “Speed Dial” or “BLF”
3.When the key type is changed to “Speed Dial”, the corresponding information needed will list automatically, the “Value” is the number you need to do speed dial.
4.When the key type is changed to “BLF”, the corresponding information needed will list automatically, the “Value” is the number you need to monitor, the “Extension” is the pickup code used to pick up a call if needed.
5.Press “OK” key to save the configuration.
Halo Phone:
1.There are totally 2 keys can be programable set, just select one key and long press it for 2 seconds, then you will see the Type option, default value is “Line”
2.Press the Right or Left navigation key to switch the Type to “Memory Key”
3.Press the Down navigation key, you will see the Subtype option.
4.Press the Right or Left navigation key to switch the Type to “Speed Dial” or “BLF/New Call”
5.When the key Subtype is changed to “Speed Dial”, the corresponding information needed will list automatically, the “Value” is the number you need to do speed dial.
6.When the key type is changed to “BLF/New call”, the corresponding information needed will list automatically, the “Value” is the number you need to monitor, the “Extension” is the pickup code used to pick up a call if needed.
7.Press “OK” key to save the configuration.
•More
ALE phones supported programmable key numbers and types:
If still any issue you meet, please feel free to contact ALE support team for further support at support.alesip@al-enterprise.com.
•Supported Models
8008 CE/8008G CE/8018 CE/8058S CE/8068S CE/8078S CE/H2 /H2 P/M3 /M5 /M7
•Firmware Version
All version
