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IP Contact Center Solution

IP Contact Center Solution

Modern IP contact center systems offers unified communications and the flexibility of working from anywhere for team members. While most systems offer multi communication channels such as voice, text, website, video calls for companies to better serves customers.

IP Contact Center Solution

Modern IP contact center systems offers unified communications and allows personnel to work flexibility from anywhere. While most systems offer multi-communication channels such as voice, text, website, and video conferencing to better serves customers. Voice remains the most fundamental and critical of methods.

The ALE IP contact center solution offers cost-effective IP desk phones and headsets to deliver superior call quality and maximize productivity. The ALE IP contact center solution supports both cloud and on-premises deployment. Our solutions feature exceptional HD audio quality, a rich variety of special features, and competitive prices. To provide worry-free solutions, we constantly deepen our partnership with leading contact center system brand names and keep engage in continuous interoperability testing.

Benefits

1. Reliable IP desk phone products with wideband HD audio quality, intuitive user interface, and a wealth of features

2. Cost-effective business headsets, ultra-lightweight design, and exceptional HD audio quality

3. Worry-free solution with broad interoperability with virtually any IP contact center systems (Genesys, Avaya, etc.)

4. Special contact center features maximize productivity and enhance user experience

5. Free management tools for secure zero-touch configurations and effortless deployment reduce installation costs and enables plug and play

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