•Issue Summary
Customers may register more than 1 SIP accounts in one devices. Generally, the account 1 is the default account. But sometimes user needs to switch the default account so that user can make call easily. This FAQ will show you how to adjust the default SIP account.
•Possible Causes
•How to Resolve
You can change the default SIP account through the web UI of ALE phones, details below:
1.For Halo phones:
Phone settings -> Features -> Basic Settings -> Enable Default Line
Phone settings -> Features -> Basic Settings -> Default Ext Line
2.For Myriad & Cloud Edition phones:
Account -> General -> Default Account
•More
If the issue still not solved, please feel free to contact ALE support team for further support at support.alesip@al-enterprise.com.
•Supported Models
8008 CE/8008G CE/8018 CE/8058S CE/8068S CE/8078S CE/H2 /H2 P/M3 /M5 /M7
•Firmware Version
All version